One place to work
Email, website chat and Instagram conversations, organized by queue and status. Active AI conversations live in AI handled; ownership brings them into the team inbox.
SYNVIO / WORKSPACE
Your team knows
what happens next.
Read the conversation, see who owns it and prepare a reply with Copilot. Keep AI conversations separate until a person needs to step in.
Private Copilot
A short case summary, a suggested action and an editable reply preview. Ask privately, shorten a draft or add your own wording. Nothing is sent without an employee.
Clear ownership
Take ownership, release a conversation to the team or let AI handle it when AI is enabled for that channel. The next person keeps the conversation context.
Knowledge for the team
Read company articles in the team library. Administrators maintain source knowledge and review optional AI-generated playbooks before publishing.
See how it fits together.
Explore the Workspace preview or ask the website assistant a question.
See the preview →