What to include
Tell us which SYNVIO account, organization, email address or connected channel your request relates to. Do not send passwords, access tokens or payment-card data.
Data deletion instructions
For account, workspace, website-chat or Instagram-related deletion requests, contact us at support@synviocore.xyz with the subject “Data deletion request”.
Tell us which SYNVIO account, organization, email address or connected channel your request relates to. Do not send passwords, access tokens or payment-card data.
We verify identity and authority before deleting data, especially for organization-level requests or requests submitted on behalf of another person.
We review the request, delete or anonymize applicable personal information where required, and explain any records that must be retained for security, legal or accounting reasons.
If your request relates to an Instagram interaction, include the Instagram username and approximate date of the conversation so we can identify the relevant connected service without asking for sensitive information.